Hyperlinks are not showing on preview or published storeyline
Jul 25, 2014
H there! Currently I am using the trial version of Storeyline and I am loving it. I created a Storyline slide with hyperlinks. Everything looks fine except the links are not working either in preview window or published window. When I am clicking the link on preview window, it is showing an error message 'The link is not active while previewing' . I thought it might show up once I publish it. On the published screen, nothing happens when I click on the link either. The link is working well when I click on the trigger wizard's green check URL/File button. I don't know what I am doing wrong. If anybody can help to solve this problem, I would appreciate. Thanks for your help.
3 Replies
Hi,
Welcome to the forums! Try to upload your published output to tempshare.articulate.com and see if you can click the hyperlinks. As far as I can remember, the hyperlinks will not work when viewed locally. But I might me wrong! Testing in tempshare will be your best bet!
HTH!
Sid
Thank you so much for your response Sid. I am trying to upload the file to tempshare.articulate.com but nothing is happening. When I upload other projects where I don't have any hyperlinks, I could upload that and could see but projects with hyperlinks, I am not able to upload it. Mine are very simple projects with simple hyperlink.
Hello Sid,
After few trial and errors, now my project's hyperlinks are working fine. Thank you so much for your time and help.
Regards
Padma
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