Red / Blue shifted image in Replay recording.

Hi Todd, 

My first thought is to conduct a repair of the Replay software as that's very odd behavior. 

After conducting the repair, if you still have the problem I'd suggest that you connect with our Support team so that they can do some more troubleshooting and get specifics about other settings. 

Hello Ashley and thanks. 

The rebuild did not help.  The issue seems to be with the preview window of the Replay app.  The output is correct.

I tried the support link above but where it says submit a case, there is no active link to submit anything.  Only a sales general info link seems available.

Here is the support page that seems to go nowhere.... http://www.articulate.com/support/contact/submit.php  

Thanks

T

Hi Todd, 

The Support page is working for me, as shown below:

 I went ahead and submitted a case on your behalf, so someone from our Support team should be in touch with you shortly. 

I was experiencing a similar problem.

To solve the problem, on the Control Panel I launched the setup for my graphics board. (NVDIA, in my case) and then unchecked (disabled) the 3D feature. Problem solved.

Hi David,

Thanks for sharing that here, although Replay does require Direct3D Acceleration to be enabled as described here.  So you'll just want to keep that in mind if you run into any issues.