Articulate font issue
Oct 21, 2014
I just installed the update to Storyline 2, and I'm having a problem with my font. We've been using the Articulate font that comes standard with the software. In this section, we're italicizing a single letter (it's for math) frequently. However, whenever I italicize anything, it drops the letter a few pixels so it's beneath the descender line.
This does not look good. At all. Any suggestions what might be going on here?
(the problem does not occur when using the font in Microsoft Word.)
Edit: I'm using the font at size 11. When I went to italicize the letter in the size 14 subheading, the letter actually moves upwards a few pixels. Now I'm really confused.
9 Replies
Hello StatEase!
I was not able to see this in a project I just tested. Both italicized letter are in line:
Please make sure you are working locally as described here. Also, you may want to import this into a new Storyline file and see if the issues resolves.
You can also attach your file here if you would like us to take a closer look.
I always work locally, and I just tried the import - no change.
I will ask my boss when she gets in tomorrow if I am allowed to share the file. In the meantime, I'll take any other suggestions...
Hi State-Ease
I tried as well SL2 using both the Ctrl-I keyboard or the ribbon command I both work as expected. Check your dpi settings should be 96DPI and that you are not viewing in 'zoom' state. These couple of things have been known to affect how you see text/fonts in SL
Hello StatEase,
You could share s file with one slide with just a part of the text where you see the issue, if that is better.
Also check the DPI settings as Wendy suggested.
It looks like the "zoom" was the issue. Thank you so much for your help!
Glad to hear you got it worked out!
Wait, no, I just published it to check if the zoom affected the publish, and it's got the italicized letters off their properly-kerned spots again. I checked my dpi settings, and they're at the recommended levels.
Here's the scene I'm having the most trouble with. The above picture is what it looks like to me - check the "t"s.
Hello Stat Ease!
I checked your file and I was able to see the movement of the letters.
I did get this to stop by re typing the words as new, were these possible copied and pasted in from a source that used formatting tools? I have seen text get messy in quiz slides before when they were copied in.
I also was able to copy the slide into a new SL2 project, only changing the size of the font back to how you had it, and the issue is gone.
Hi StatEase
I published your .story file and saw the same issue
With Articulate font, the sub heading t is fine but the body t is dropped.
I changed the font to Arial, the sub heading t is dropped and the body t is fine. I even played with the alignment of the text in the text box top, middle and also the internal margins of the text box (sub-heading) that didn't make a difference.
I found something on the net about 'Font smoothing' - a feature that significantly affects the final look of a type on screen. Font smoothing produces very different results across operating systems and browsers. Not sure if you can look into that.
If it was me, I would use Articulate for the headings and Arial for the body to get the look you need. Otherwise you might want to log a support ticket and see if the SuperTechs can help out...
This discussion is closed. You can start a new discussion or contact Articulate Support.