Job aids are a type of performance support tool and they’re great for helping learners access just-in-time information or instructions for completing a specific process or task. Job aids come in different shapes and sizes. Often they include tables with step-by-step procedures, checklists that help learners ensure every detail is completed, and flowcharts that visualize processes.

Course designers develop clear, concise job aids to replace long-winded text docs. With in-context help at their fingertips, learners can focus on the information they need when they need it.

Explore these examples to see how you can develop a job aid to reduce on-the-job errors and give learners the knowledge they need to perform important duties.

If you’re interested in learning more about job aids, check out these helpful articles:

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