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Rise 360: Conflict of Interest Compliance Example

TrinaRimmer's avatar
TrinaRimmer
Former Staff
8 years ago

Compliance training is a vital part of business operations—no matter where your employees are or what kind of device they're using to access training content. 

That's one of the many reasons Rise 360 is such a great fit for compliance topics. With sleek interactions like process and sorting activities, and embedded YouTube video, knowledge checks, and quizzes, you can quickly create a budget-friendly, media-rich, and effective learning experience (like this one) that looks great on every device.

Want a copy of this project? Send yourself a copy to add it to your Rise 360 dashboard.

Want to try tackling compliance training with Rise 360? Get a free 30-day trial for Articulate 360 here.

Published 8 years ago
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Compliance training is a vital part of business operations—no matter where your employees are or what kind of device they're using to access training content. 

\n

That's one of the many reasons Rise 360 is such a great fit for compliance topics. With sleek interactions like process and sorting activities, and embedded YouTube video, knowledge checks, and quizzes, you can quickly create a budget-friendly, media-rich, and effective learning experience (like this one) that looks great on every device.

\n

Want a copy of this project? Send yourself a copy to add it to your Rise 360 dashboard.

\n

Want to try tackling compliance training with Rise 360? Get a free 30-day trial for Articulate 360 here.

","body@stringLength":"1162","rawBody":"

Compliance training is a vital part of business operations—no matter where your employees are or what kind of device they're using to access training content. 

\n

That's one of the many reasons Rise 360 is such a great fit for compliance topics. With sleek interactions like process and sorting activities, and embedded YouTube video, knowledge checks, and quizzes, you can quickly create a budget-friendly, media-rich, and effective learning experience (like this one) that looks great on every device.

\n

Want a copy of this project? Send yourself a copy to add it to your Rise 360 dashboard.

\n

Want to try tackling compliance training with Rise 360? Get a free 30-day trial for Articulate 360 here.

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Rise 360: Conflict of Interest Compliance Example","moderationData":{"__ref":"ModerationData:moderation_data:1190421"},"body":"
Can we add audio, like regular e-learning
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Hi Venkat. Yes, you can add audio to Rise lessons. Many of the pre-built lessons allow you to record or upload audio (e.g. the markers for the labeled graphic lesson type), or you can add an audio block if you're building a custom lesson with blocks. This short tutorial video does a nice job of explaining how Rise works, including the use of audio: https://community.articulate.com/series/getting-started-with-rise
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Thanks Trina
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What block did you use to create the card sort?
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Hi Brent. I used the sorting lesson type, which is its own standalone lesson.
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Trina, when tasked with developing a lesson like this how do you determine what app to use? I recently created a fire safety training in Storyline and haven't used Rise that much... (at all.)
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Hi Robert. Great question! One of the things I like about Articulate 360 is that I can choose the right authoring tool for the job. So, for projects where I have more time to create a really custom experience that needs to work on every device, I choose Storyline 360.

In this example, I chose Rise because I wanted to build a course on a compliance topic, but I didn't want to invest a ton of time and effort into building out a complex branching scenario. I felt like I could make the important points effectively through a well-structured scenario and some robust feedback.

I hope that helps paint a clearer picture for you!
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Great course layout and design- very engaging! Thanks for sharing.
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Thanks, Emily!
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Really beautiful. I shared it with my manager as an idea for compliance training.
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Wonderful to hear Andrea! Hope it goes over well with your manager.
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I still don't really get what Rise does better than SL 360.
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I meant to say, Thank you!
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Can you show a score for a series of questions in Rise? We would like to use it for our compliance courses but we have a mandate to show a learner 'passed' an assessment.
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Hi Gordon. Yes, you can add a quiz (one of the seven pre-built lesson types in Rise) and track and report on that quiz score to satisfy that mandate. In this example, the lesson \"Check Your Understanding\" is a scored quiz.
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I am excited to hear that you can track scores, but haven't found this function yet. How do you do it?
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Can you upload a quiz made in Storyline or Studio 360 to Rise?
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Hi Anne. While you can't upload a quiz made in Articulate Storyline 360 or Studio 360 to Rise, you can link to one. You would just publish your quiz, upload it to a web server or your LMS, and then add that link to your Rise course. Adding a link in Rise is as simple as highlighting a piece of text and then selecting the \"link\" icon. You'd just paste your quiz URL into the resulting pop-up.
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Nice, simple, elegant work. Well done!
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Thanks, Paul!
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I've enjoyed Rise as a tool and the modules look GREAT! However....we are beset with random issues of courses not completing or hanging up in one fashion or another. (about a 1% failure rate) Have pushed the LMS provider relentlessly for a fix and they are adamant it's not on their side. But our customers can create the error on a regular basis....so regretfully, I get to remake several modules in storyline :-(
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We are coming to realize that it may make sense to design our blocks outside of Rise, and then copy and paste them into Rise. This is because it is way too easy to accidentally delete content and then have to start over. If we use such a process, and have to do a remake in another tool, we've got the content ready to copy and paste into that tool. And, since source files stay in individual accounts on the cloud in Rise, we have a back up in case one of us wins the lottery.
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Tim you mean that employees take a course, pass the quiz in it - but do not appear as complete\\paseed?
We encountered this issue as well.
So some of it was VPN use, but some are employees that are on the same big site as the server is - and still, we can get errors. People send us their screenshots of passing - but they are incomplete in the LMS.
Or in QM we had a recurring error where a selection of the RIGHT answer is feedbacked with INCORRECT. Again, got screenshots of it, and re-checking the source - it is defined correctly.

This is some inherent bug in Articulate products. really frustrating. We have a new LMS that we just launched, and really hope this was the LMS' issue, but not that optimistic about it.
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Efrat yes - that's exactly what I am saying. I've got anecdotal examples from the employee using IE, Firefox, Safari, Chrome, on PC's, IOS and android devices. They all report completing the quiz with a passing score but the module still shows 'in progress' in the LMS. When they try to re-enter the course in the LMS it freezes in the browser, just a white screen. Our problems have been limited to Rise modules - I have another module that's all in SL and have had zero issues. Support in the LMS (and with Articulate) has been unable to replicate the error. It could be something with the client's intranet, but there are cases where the users are logging in on their personal device and still having an issue. We use a cloud based LMS, so you would think it the issue was the customer's intranet we'd be able to tell. All of that to say, I personally have not been able to recreate the error.

I love Articulate products and have been using them for years....but this is a challenge for us.
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Thanks for reading and taking the time to comment and share your feedback, Tim. Sorry to hear that you've run into some snags with Rise. From reading this thread it sounds like a few others have faced similar issues so I thought I'd share a few troubleshooting tips that might help.

First, we now offer LMS Debug Mode for Rise: http://bit.ly/2nvXwdx Following the steps outlined in that link will show you (or your LMS Admin or your LMS contact) exactly what Rise is sending to the LMS. If you're uncomfortable trying to interpret the log, you can always send it to us and we'll be happy to lend a hand!

Another option is to test your Rise course in SCORM Cloud: http://bit.ly/1Qz0HwU SCORM Cloud is the industry standard for LMS testing/debugging. So, if your course works on SCORM Cloud, it should work on your LMS, too. While not a \"solution,\" knowing that your course is working on SCORM Cloud can come in handy when trying to work with your LMS vendor.

I hope this information is helpful, but feel free to reply here if you have more questions.
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Trina,
Thanks for the feedback – always looking for more help and insights. We’ll continue to chase the issue. If we identify anything we’ll definitely share with both our LMS vendor and you.
You’re right – not a solution per se but helps to be able to tell both our customer and our LMS vendor that it works in SCORM cloud. The other variable here can be the customer’s internet/intranet. Various security software or other programs can have unexpected collateral effects and make finding the root cause of the problem really tough.
One question about Rise and SCORM Cloud. One thing that is apparent with Rise – it’s locked down pretty tightly. What I mean by that is with the web based authoring platform, it would seem like everything should work by default – Articulate is controlling that environment. Even the publish settings are pretty tightly controlled and there’s less variability possible. So…in what circumstances could you envision a course in Rise to publish successfully, yet load into SCORM cloud and fail testing? Is that possible?
I’m showing my lack of technical expertise by the questions I’m asking, more than likely ☺ Thanks for replying and actively supporting these conversations.
Tim Golden\n5420 Corporate Blvd, Suite 207\nBaton Rouge, LA 70808\n601-668-8297 Cell\n225-778-7362 Office\nwww.knowledgevine.com\n[cid:image001.png@01D2F014.D0107F80]
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