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Top 10 Support Tips from the Customer Happiness Team

TomKuhlmann's avatar
2 months ago

The E-Learning Heroes community has everything you need to be a successful course creator. With a very active user community, it’s the best place to get help, support, and inspiration on Articulate apps and e-learning.

With so many resources available, it might seem overwhelming when you’re just getting started.

In this webinar, you’ll learn practical tips for finding quick help and answers, connecting with our support team, and what to include in your support requests. You’ll also learn how to find help with common Rise 360 and Storyline 360 questions.

  • 01: Finding Help in the E-Learning Heroes Community
  • 02: Who's Who of E-Learning Heroes
  • 03: Connecting with Articulate Support
  • 04: Fast Help... on Your Terms
  • 05: Storyline 360 - Best Working Environment
  • 06: Storyline 360 - Understanding Team Seats
  • 07: Storyline 360 - Troubleshooting 101
  • 08: Rise 360 - Sharing a Course with Learners
  • 09: Rise 360 - When to Collaborate vs. Send a Copy
  • 10: Rise 360 - Require Learners to Complete a Storyline Block
  • Conclusion and Q&A

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Updated 11 days ago
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