adding URL to engage labeled graphics

Hello,

I created an interaction using Enged Label Graphics Template.  In the callout screen I added in sharepoint urls that point to documents on our server. The urls are fairly long.

For some reason they work in production. However when I publish the URLs no longer work.   In the published version I tested out the urls by manually copying the URL's to the browser.  They worked fine.  But if you click on the url in the callout. They do not work. 

Any suggestions?

Thanks,

Natalie

3 Replies
Brian Batt

Hi Natalie,

Since the links will open in a new window, make sure that your pop-up blocker is disabled.  Also, you may need to update your browser security settings:


1. Open Internet Explorer.
2. Go to Tools > Internet Options.
3. Select the Security tab.
4. Click on Internet.
5. Click the Custom Level button.
6. Under the Downloads section, change "Automatic prompting for file downloads" to Enable.
7. Click OK.
8. Click Apply, and then click OK.
9. Restart your browser, and test your published content again.