Articulate Presenter 09 - Preview option

Feb 16, 2016

Why am I not able to see a preview of slides.

1 Reply
Ali Goulet

Hello there!

If you're not able to preview currently, you may be encountering a known issue. A bug has been identified in Adobe Flash Player 20.0.0.267 that breaks features in many applications, including Adobe Captivate, Articulate Storyline, and Articulate Studio. For example, in Studio:

* You'll see a blank screen when you preview a project.
* The preview area of the player properties window is blank.
* The timeline preview feature doesn't work.
* You can't preview videos, Flash movies, or web objects.

The good news is Adobe and Microsoft have fixed the issue in recent updates. Follow the steps in this article for your version of Windows to fix the problem.

Hope that helps!

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