Audio cuts off in Tabs

Hi Justin & welcome to Heroes,

Can you give us additional details on your issue or show us a link to an example of the issue? 

Thanks Brian!

I'm using the Tab interaction in Engage for a few slides.  What I would like to do is have the audio clip play from start to finish for the entire Tab interaction, not within each tab.  Currently, when I preview or publish the interaction the bottom tab in that slide acts as a stop button for the audio.  I need the user to be able to click back and forth between the tabs during the audio.

Am I barking up the wrong interaction?  Or is there a way around this? OR is it just me?

Thanks for helping out.

Justin

Hi Justin,

Yes, the audio is attached to each "step" in the interaction.  However, there are workarounds for this if you're using the interaction in conjunction with Presenter.  Are you publishing the Engage interactions to a presentation or are you using them as stand-alone tools?

Hey Brian,

I'm using Engage in conjunction with PowerPoint.

Hi Justin,

In that case, instead of inserting the audio in Engage, import the audio into the actual slide in Presenter.  If that doesn't work, insert the audio as a "playlist" and have it play only on that particular slide.

If you run into any problems, please let me know.

Ah!  I inserted it into the "Playlist" and it's now working. 

Thank you very much for your help Brian!

Justin

Awesome!  Glad to hear!

Hi,

I'm having the same problem as above but i need there to be a video playing in the presenter panel while allowing the user to click back and forth between engage tabs. When the user clicks on the last tab, the video will end after the duration of that particular tab (default is 5sec i think)

Any work around for a video instead of audio then?

Thanks

Hi Osman,

Can you try inserting some blank audio into the last tab of your interaction to extend the length of that step?  That should resolve the issue for you.