I have an engage interaction. I can successfully add audio to it, play it and it works great. However, if I close the interaction and then open it later, the audio file is no longer loaded into the player.
I am not working off of a network or USb drive. I have full admin rights on my machine and I am able to export MP3's from Adobe Soundbooth and Audacity.
Actually, it does on some Quizmaker slides and doesn't on others. I just tried adding audio to a question in Quizmaker. The audio added itself, but when i pushed "Save and return to presenter" nothing happens. Quizmaker is supposed to close and go back to PowerPoint.
The error message says that you have insufficient disk space on your machine. Do you have plenty of disk space? Also, do you have a USB or network drive attached to the machine that has the name of Users? Does the "temporary" drive folder on your machine have a limit or quota attached to it?
I figured out part of the problem. I originally had my entire project on a network drive and cut and pasted the project to my local hard drive. However, Articulate was still looking for certain interactions and quiz maker files on my network drive. I could tell which ones because I disconnected my network drive and learned which files pointed there. Is there a way to check that all of my interactions are now pointing to my local hard drive besides Articulate asking to locate the files?
8 Replies
Hi Jim,
Are you working off of a network or USB drive? Also, is it possible your anti-virus software is blocking the creation of MP3 files?
I am not working off of a network or USb drive. I have full admin rights on my machine and I am able to export MP3's from Adobe Soundbooth and Audacity.
Can you replicate the issue in Quizmaker or only in Engage? Also, what anti-virus software do you have installed?
The audio files do remain in Quizmaker, but not in Engage. I'm using Enterprise Symantec Endpoint Protection.
Actually, it does on some Quizmaker slides and doesn't on others. I just tried adding audio to a question in Quizmaker. The audio added itself, but when i pushed "Save and return to presenter" nothing happens. Quizmaker is supposed to close and go back to PowerPoint.
When I try to close manually I get this:
Hi Jim,
The error message says that you have insufficient disk space on your machine. Do you have plenty of disk space? Also, do you have a USB or network drive attached to the machine that has the name of Users? Does the "temporary" drive folder on your machine have a limit or quota attached to it?
I figured out part of the problem. I originally had my entire project on a network drive and cut and pasted the project to my local hard drive. However, Articulate was still looking for certain interactions and quiz maker files on my network drive. I could tell which ones because I disconnected my network drive and learned which files pointed there. Is there a way to check that all of my interactions are now pointing to my local hard drive besides Articulate asking to locate the files?
Hi Jim. Articulate uses absolute paths for mananging project files. However, this might help you out:
http://www.builtbyburton.com/?p=552
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