Available memory is low
Nov 28, 2014
By
Tom Hudson
I have an Engage 13 interaction in a PPT 2013 file. Whenever I try to edit it (either in Engage or in the PPT), I get the msg "Available memory is low." The file opens partially and I can't do anything except close it.
I have the resource monitor open and can see that physical memory is steady at 29% used, and hard faults are fewer than 1 per second.
Could the file be corrupted, and this is just the msg that it throws? I am attaching the file.
1 Reply
Hi Tom!
I cannot access this file, so yes, seems that something may have become corrupted.
Be sure that you are working locally and if you are having problems with more than one file, you may need to conduct a repair of your software.
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