Calling Attention to Engage Navigation

Feb 21, 2012

Hi all,

I'm wondering if anyone has any tips on how to get users to realize that the Engage navigation arrows at the top of most of the interactions are different than that Presenter navigation arrows at the bottom of a course.  We have all of our Engage interactions set to "Allow User to Leave Interaction:  Anytime" because we don't want to force users to click on every element, especially those users that may be returning to a module to review one piece of information.  However, we find that people get in the flow of using the Presenter back/forward arrows to move from one slide to the next, and when they get to a slide with an Engage interaction, they see the first tab/FAQ/etc and then click the Presenter forward arrow and don't even realize that they missed all the subsequent information in the Engage interaction. 

I'd like to find a way to remind users that they can click on each tab/FAQ/etc. or use the Engage navigation to see all the information in the interaction without stating it in the text on the initial element of each interaction.  Does anyone have any suggestions?

Thanks!

Carol Sinko

9 Replies
Carol Sinko

Thanks for the feedback.  It seems like most people use a custom skin to hide the Presenter navigation panel.  I have been playing around as well and found the field that allows you to customize the start tip in the Engage Interaction Properties/Playback panel.  I've modified this from "Click Next to Continue" to "Continue this topic here" and enabled the tip for all my interactions.  I think by default it only appears for the Media Tour option, but so far it seems that you can enable it for other interaction types, so I am going to see if this solves the problem without hiding the Presenter navigation.

Thanks again!

Adam Truckenmiller

Hi Carol:

One way that I have made it so employees do not have to jump from using the Engage navigation tools to the Presenter navigation panel is by simply hiding the Engage Interaction navigation tools. You can do this by unchecking the box "Show previous/next buttons". They will still be able to move around in the interactions by clicking on the particular radio buttons, numbers etc.

Then once you implement it into presenter choose the properties and edit that as you do so people can exit at anytime and also change the "Next" button to never show.

By doing this the users will not have to move up and down on the player to figure out which controls to use.

Carol Sinko

Thanks Adam,

The problem is that people don't realize they are supposed to click on the tabs/FAQs etc., so hiding the Engage navigation makes it even more likely they will just fly on to the next slide.  I experimented again and I think I will set the initial slide view to Slide Only, which hides the Presenter navigation and calls attention to the fact that the Engage slides have something different to complete.

Thanks to everyone for your ideas!


Carol

Kristin Savko

Funny, a coworker and I were just having a conversation about this today!! 

We were going to test locking the Presenter slide that the Engage interaction is on, and set the Engage/Presenter settings so that they have to complete the interaction before continuing. It does make them complete the entire Engage interaction, but typically that's some of our more important content, so we are thinking it would be a bigger disservice for the student to miss that information. They can always quickly advance though the Engage content the same way they advance though slides using the advance buttons on the Engage title bar.

Not 100% how well that all would work (if there are ramifications we've overlooked), but it's the next idea we're planning to test. I'd love to hear other suggestions.

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