I am having trouble with an Engage Guided Image interaction. I have it set to play automatically and the timeline shows 1:39 but the audio finishes at 1:15 and although I have set advance to "anytime" and "By user" etc, it will not allow me to advance to the next slide stating that I can "Only view visited slides" (which I want).
I thought I had told it to sync media but now cannot find where that was :-(
I appreciate any thoughts and assistance . Thanks again
In the Engage properties window, check the "Allow user to leave interaction:" drop down. it should say Anytime. it sounds like it is set to "After viewing all steps." Which means, it'll lock until the user sees ALL of the engage steps IN FULL.
Hi Catherine. I would suggest you send us your project files so we can take a closer look. Instructions on how to do that can be found here: http://upload.articulate.com
5 Replies
Hi Michael. Can you send us your files so we can offer some suggestions?
http://upload.articulate.com
In the Engage properties window, check the "Allow user to leave interaction:" drop down. it should say Anytime. it sounds like it is set to "After viewing all steps." Which means, it'll lock until the user sees ALL of the engage steps IN FULL.
Hey Dwayne. Thanks for that but it is already set as you suggest. I'll keep looking.
Thanks again for taking the time
Michael
Michael,
did you find a solution to yourt problem?
I have the same here...
Hi Catherine. I would suggest you send us your project files so we can take a closer look. Instructions on how to do that can be found here:
http://upload.articulate.com
This discussion is closed. You can start a new discussion or contact Articulate Support.