Changing Preview Image in Engage Media Interactions for Web Videos

Mar 09, 2021

Hi, I've created a media interaction using Engage that includes 5 video steps. I'm using the option to embed web videos - but I can't create a thumbnail or preview image for the boxes across the bottom of the interaction - they are just gray boxes that say "web video". Is there a way to add an image here? Otherwise the interaction is completely unengaging and frankly defeats the purpose of using it as an attractive element in our learning experience. 

I've included a screen shot and have circled in red what I'm referring to. 

1 Reply
Ren Gomez

Hi Lindsey,

Have you tried publishing the course yet to test the web objects? Web objects can't be previewed in Storyline 360, and I believe the functionality is the same in Engage 360.

If you're still unable to view the web objects after publishing, share your file with our team, and they can lend a hand!