We recently upgraded our Articulate Studio '13 to Articulate Teams 360.
We've noticed that every time we click next, the background music in an Engage Interaction would pause a millie second and when we click previous the background music doesn't play.
Anyone who has experienced this? Do you have any solution or a work around?
Hi Kristina. Can you tell me a little more about your setup?
Is your Engage interaction part of a PowerPoint presentation, or does it stand alone?
Do you have audio on each step of the interaction, or is the background audio playing from the PowerPoint presentation?
If you'd like to share your Articulate Package (or your .intr file if it is a standalone Engage interaction), in this discussion, I'd be happy to have a look!
I'm sorry for the super late response. Our engage interaction is part of a PowerPoint presentation. We usually integrate the music using the slide properties and have the music lopped.
Unfortunately, I'm unable to share the Articulate Package due to company confidentiality.
3 Replies
Hi Kristina. Can you tell me a little more about your setup?
If you'd like to share your Articulate Package (or your .intr file if it is a standalone Engage interaction), in this discussion, I'd be happy to have a look!
Hi Crystal,
I'm sorry for the super late response. Our engage interaction is part of a PowerPoint presentation. We usually integrate the music using the slide properties and have the music lopped.
Unfortunately, I'm unable to share the Articulate Package due to company confidentiality.
Thank you!
Kristina
Hello Kristina and welcome to E-Learning Heroes :)
Thank you for sharing the additional details.
I see where you reached out to our support team as well and Vevette has reported this issue for further investigation.
I wanted to share some information on how we define bugs and how we tackle them when they occur.
This discussion is closed. You can start a new discussion or contact Articulate Support.