Double narration when using arrow keys
I have recently discovered that when using the arrow keys to advance through slides of an engage, we end up with overlapping audio.
It does not have double audio when using the upper arrows on the engage to navigate through, only when using keyboard arrows.
Any ideas why this is happening? We have checked our source files and they are clean. I have also found this issue is not isolated to a single course, appears to be ALL of them. Is this a bug in the software?
We do set our engages so the learner has to view each slide before advancing. On courses that the engages are not locked, the arrow keys simply skip to the next slide. Hope that helps.