Download Articulate Studio 13 only available to iPad?

Dec 01, 2015

We have created a prototype eLearning i-Tutorial for our students and other students at other universities, who we deliver material for in Articulate Studio 13. Having the prototype rolled out into production would mean an upgrade of the current traditional eLearning material to a Rapid e-Learning solution using Articulate across hundreds of i-Tutorials.


There is just one problem that stands in our way of getting it rolled out: The download ability. We have read the guidance here:


https://community.articulate.com/series/articulate-presenter-13/articles/publishing-a-presentation-for-ipad-or-html5#<https://community.articulate.com/series/articulate-presenter-13/articles/publishing-a-presentation-for-ipad-or-html5>


and we have downloaded the i-Tunes Articulate Mobile Player App


Link here: https://community.articulate.com/series/articulate-mobile-player/articles/downloading-content-for-offline-viewing#<https://community.articulate.com/series/articulate-mobile-player/articles/downloading-content-for-offline-viewing>


However I have had colleagues report to me today that the download ability is limited to iPad only, it cannot be downloaded on Macs or i-Phones. Is this really the case? It would be so useful if the products could be downloaded and accessed without an Internet connection so students can access it in places with low Internet reception and on mobile phones and android devices.


My questions are as follows:


1. Is the Articulate Mobile Player App really only downloadable to iPads? If so, what is your strategy in terms of widening the download ability, and could you suggest a timescale in terms of your plans in this area?


2. When we downloaded our i-Tutorial product to the iPad the video in the Presenter box above the navigation panel disappeared. The Engage and Quiz interactions work OK, but we only get the audio from the video. Is there a way of rectifying this? If not, do you have any plans of evolving the download feature so one can see the video as well once it has been downloaded to the iPad?


3. When streaming our online i-Tutorial on my iPhone I can see the video, but not the slide content. I can also not see, nor hear, any of the content in the Engage interactions or Quizzes. Is there a way around this?


I would be most grateful if you would be able to get back to me as soon as you can, as for the roll out of our new and amazing i-Tutorial product built in Articulate Studio 13, much depends on the download ability and general accessibility on mobile devices.

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