Email Results Not Sending Email

I have a Likert Scale poll in Engage I'm sending to managers before their new supervisors take a two week supervisory training. I sent the zipped file to each of the managers wtih directions on how to unpack and click player.html. The Engage is set to email results to my email address, yet I get nothing. When I tested it by sending it to myself before sending out to people busier and more important than myself, it worked just fine.

How do I troubleshoot this?

3 Replies
Crisa McCarty

Leslie, would mind mind typing the title of the article? The link is taking me to a general help and support page that would like me to select my product and browse the files. When browsing previsouly, I came up empty and am no more successful doing so via your link -- though I really appreciate the hope you gave me!