Engage 09 files not loading with Safari? Jan 15, 2014 By Silvia Pernsteiner Hello, We are encountering issues with several Engage 09 files that do not load with Safari (both on Mac and PC), please see screenshot below. The server compression is turned off though ... Do you have a solution for this? Your help is appreciated, thank you!
Christine Hendrickson Staff almost 10 years ago01/16/14 at 6:31 am (UTC) Hi there Silvia, Thanks for the screenshot! Can you tell us what version of Safari you're running? Also, are you viewing this content through an LMS, web server, or are you testing the published output files locally? Are you able to share a link to the project (if it's hosted on a server) so I can test it on my end? Thanks!
Silvia Pernsteiner Author almost 10 years ago01/16/14 at 12:10 pm (UTC) Hello Christine, In the meantime we were able to resole the issue! Thank you for your quick response though Regards, Silvia
Christine Hendrickson Staff almost 10 years ago01/16/14 at 12:32 pm (UTC) So glad to hear that, Silvia! Thanks very much for following up :) Have a great day, Christine
3 Replies
Hi there Silvia,
Thanks for the screenshot!
Can you tell us what version of Safari you're running?
Also, are you viewing this content through an LMS, web server, or are you testing the published output files locally?
Are you able to share a link to the project (if it's hosted on a server) so I can test it on my end?
Thanks!
Hello Christine,
In the meantime we were able to resole the issue!
Thank you for your quick response though
Regards,
Silvia
So glad to hear that, Silvia!
Thanks very much for following up :)
Have a great day,
Christine
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