Engage 13 Issue

I have a client that requires our courses in a "Restricted" format so that their employees have to watch the entire course, but can also go back and review. Engage 09 allowed us to do so, but Engage 13 only shows the final segment in each interaction when the user tries to re-watch that slide. Under Playback mode is set up as "Presentation - interaction advances by itself". This was how we had it set up in Engage 09 and it worked fine. Is there something else that I need to do to make it so that the user can re-watch the entire Engage interaction? Thanks so much!

11 Replies
Leslie McKerchie

Hi Adam!

Presentation mode does not allow interaction from the user as you can see in this tutorial. It sounds as if you may want linear navigation.

If you have the Engage Interaction in a Presenter project this behaves a bit differently.

When course navigation is Restricted in Articulate Presenter '13, learners won't be able to advance past an embedded interaction until it's complete. An interaction is considered complete when learners reach the last step of the interaction.

With the release of Update 3 for Articulate Studio '13, you can now control how the Prev and Next buttons behave for Articulate Engage interactions embedded in Articulate Presenter courses. The navigation buttons can either jump to the previous/next step in the interaction or the previous/next slide in the overall presentation. See this article for details.

Adam G.

Hi Leslie,

Thank you for getting back to me so quickly and thank you for the information. I did try out the linear presentation, but it allows the user to skip through the interaction the first time through which is something my customer does not want. It wasn’t an issue in Engage 09 because when the user clicked on the Engage interaction after having watched it they would have to re-watch the whole thing. Now it just shows the final segment when you click on it afterward rather than starting at the beginning. Is there any way to make sure that the interaction starts over from the beginning after being watched? Or is there a way that I can make sure that the user isn’t able to use the buttons until after each segment is viewed? Thanks so much again and I hope that you are having a wonderful day!



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Adam G.

Yes, I did indeed read the information above. I also previewed the course with the Engage interactions in Linear and the Presenter settings at Restricted, but the user is still able to skip content within the Engage interaction using the buttons at the bottom, and so the whole slide. I will cut out a short bit of my course and send it over if you think that is the best way to go about it? Thanks!

Leslie McKerchie

Hi Adam!

Thanks for sharing your sample file with me, I wanted to be sure that we were on the same page. You are correct, if you utilize the Presentation mode, the user will have no control, even upon re-visit and there is no way to set the slide to re-start per se. You are correct as well, that your learner could quickly navigate through a linear course as well.

If you would like to see this handled differently, you are welcome to submit a feature request.