Engage '13 only loading/playing last FAQ interaction out of many
Jan 20, 2014
Past user of Studio '09/Storyline, just upgraded to Studio '13 a few days ago. I specifically upgraded because of the enhanced Engage features and ability to have more control over player window size for the project I am working on now. Unfortunately it has been nothing but problems...
I have a base image in my PPT file (a map image) and have created transparent overlay boxes over elements of the image. Each box is hyperlinked to a specific engage FAQ file. Collectively there are to be 35 engage files in the presentation. I have been developing and testing, with only a few FAQs loaded (anywhere from 3 to 9 for testing), on publish the presentation only loads one of the FAQ files and all hyperlinks on the image point to that same FAQ file. All of the FAQs that should be there show up listed in the menu, but when you try to click on the menu name directly it still opens up only the single FAQ file. I have moved files in and out. Deleted and re-added. It is not an issue with one file over the other. They all have this happen to it. The only FAQ that loads and links successfully is whatever FAQ is last on the menu list. The rest are all listed but not really there.
When I test the hyperlinks before publishing in the PPT file they all point to the correct files. For some reason studio is only loading one FAQ file (and its always the last in the series only).
I need help - I am supposed to be releasing this soon and don't understand why Studio '13 is behaving this way. I am publishing to Articulate Online (but also tested with a local CD publish and same things happens.) I am working on my C drive and all files are stored locally. I have renamed all Engage files to remove any special characters and spaces as suggested elsewhere - but nothing is working!
Thanks you for any help provided!
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