Engage 360 in slide layer does not work properly

Feb 02, 2018

I embedded engage 360  files  in layers in my articulate story line and when I click next, it goes to the next slide and not the next action in engage 360. Is it because it in the layer? Could you please give me a solution if you ever had this problem.

Thanks,

Sheila

1 Reply
Leslie McKerchie

Hi Sheila,

Sorry to hear that you've run into difficulty with this.

We had a previous issue that was corrected in an update. Can you check to make sure you are on the latest update of the software, which is now Update 12.

Please be sure that you've updated Studio 360 and Storyline 360. Then you will need to go to the slide with the Engage interaction, click on Edit in Engage, and then hit Save & Return to Storyline. Then, republish the content.

Let me know how that works for you :)

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