Engage Audio

Jul 07, 2011

I've built quite a few Engage Interactions and published them to my e-course successfully.  None of them had an audio component -- I thought I'd go back and add audio if I had time.  Now I have the the time, but adding audio seems to mess up the order of the steps (tabs).  I've had this problem specifically with Guided Image and Process.  After I add all the audio and save the activity, I preview it and suddenly instead of step 3 and step 4 there are two step 4s and no step 3.  If I try to fix it by deleting step 4 and trying to recreate 3 and 4 correctly, things get even more messed up.  What's happening?

Thanks,

Carol Wren

2 Replies
Justin Wilcox

Hi Carol and welcome to Heroes! I would suggest you send us your project files so we can take a closer look. Instructions on how to do that can be found here:
http://upload.articulate.com

Please provide specific steps to duplicate this issue for us. If you are working on a network drive (not your C: drive), I would try copying your INTR file to your local C: drive and see if that allows you to work with the file as expected.

Carol Wren

Hi Justin,  I just uploaded 2 zip files using the link you supplied in your reply.  I wasn't able to just upload the INTR files because these are not posted anywhere online yet.  I hope the zip files will do the job.  These files were created on my C drive.  The first is the Guided Image activity as I created it originally without audio.  Then I wanted to go back and add audio.  As you will see in the second file, the tab called Look for Connections has disappeared. For a while there were 2 tabs called Prioritize Factors, and one tab called Label 9  that was somehow mysteriously added.  Now one of the Prioritize Factors tabs has disappeared and there are 2 tabs called Label 9.   And I hadn't even tried to add the audio yet...I was working on the script when all this started to happen.  I really hope you can help!!

THANKS!

Carol Wren

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