Engage Community Templates

Having difficulty downloading and installing template in Engage Community Templates.  Some templates download as and install file (They install no problem) however some download as a zip file and do not install once extracted.  I also have difficulty with saving PowerPoint Templates as POTX files.  I would like to have all templates for presenter, quizmaker,  and engage in their proper place.  Right now I am an organizational mess and know I have these templates save somewhere but where?  Help or you will see me on an upcoming episode of of the new show  "File Hoarders".

4 Replies
Brian Batt

Hi Maureen,

If you download a community interaction, you may find that the file downloads with the extension .artpkg.zip. To install a community interaction the extension needs to be .artpkg. To update the .artpkg.zip file you simply need to remove the .zip from the file name. 


If there's anything else that I can help with, please let me know.

Angela Fox

Ok I have downloaded and installed the Carousel Engage template. I have read online and checked to ensure I don't have the zip file. So I have the correct file I just can't seem to open the template. Any ideas? I'm sure this is something simple and I just don't know where to look.


Angela Fox