Engage files being skipped in Presenter 13 when published for web
We are encountering some issues with 2 Engage interactions that are embedded in Presenter. All files work fine in the preview but when published the first Engage interaction plus the .ppt slides in between Engage interaction 1 and 2 are neglected?
The slide structure is as follows:
slide 1 - .ppt
slide 2 - .ppt
slide 3 - Engage 1 - vanished
slide 4 - .ppt - vanished
slide 5 - .ppt - vanished
slide 6 - Engage 2
slide 7 - .ppt
Basically, the output jumps instead of Engage 1 directly to Engage interaction 2, the 3 slides in between (Engage 1 plus 2 .ppt slides) are missing. They normally show up in the preview though and we already deleted and re-loaded the Engage files into the Presenter (all in same folder).
Any idea how this can be solved?
Thank you and kind regards,