3 Replies
Ashley Terwilliger-Pollard

Hi Steve, 

I don't know of any specific problems with Engage glossaries on a Mac, but wanted to share some kb articles to have you review for this user. 

Engage interactions not loading

Engage interactions won't load with server side compression (specifically Firefox running Flash 11.4)

If that doesn't help, for viewing Studio '09 content on a Mac, we support Safari 3 and later, Firefox 1.x and later, and Google Chrome. Do you know which browser this user was accessing it through? 

If you aren't able to pin down what's happening, would you mind using these directions to create an Articulate package of your course, and then upload the zip file via a support case so that we can take a look?