Engage Images Missing & Scrambled URLS after publishing to Word

Mar 08, 2012

Our FAQ .intrs are missing embedded images and displaying scrambled hyperlinks after publishing to Word.

Any help is appreciated!

Product specifications being used

Articulate Engage '09 v2.3.1103.112

Studio '09 Update 8 was installed on the release date

Adobe Flash Player 11

2 Replies
Peter Anderson

Hi Leah,

Sorry for the trouble. There is a known issue when publishing an interaction to Word and the Word Document is missing images in the final steps of the interaction. To workaround this issue, you could take a screenshot of the steps that are missing the images and insert them in the Word document. If you'd like to send us your .INTR file to see if there's anything else we can do, feel free to do so. Thanks!

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