When creating, editing, and publishing Articulate Presenter '13 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.
Have you tried to import into a new presentation to see if you can replicate this behavior or is it only something that is happening in that project?
Thanks for the reply Leslie! Yes, I always work off my local (c drive and when the project is published/complete, I copy the files to a shared drive.
Unfortunately, my Studio suite of products isn't working at all now...I cannot pull quizmaker, engage, or any characters into any other project. I downloaded an update to the software today when I was prompted.
3 Replies
Hi Marissa!
When creating, editing, and publishing Articulate Presenter '13 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.
Have you tried to import into a new presentation to see if you can replicate this behavior or is it only something that is happening in that project?
Thanks for the reply Leslie! Yes, I always work off my local (c drive and when the project is published/complete, I copy the files to a shared drive.
Unfortunately, my Studio suite of products isn't working at all now...I cannot pull quizmaker, engage, or any characters into any other project. I downloaded an update to the software today when I was prompted.
What can I do to solve this problem?
Thanks, Marissa
Hi Marissa!
Sounds like you need to do a repair at this point so that your software will work properly.
Let's see how the software is behaving once this is complete
This discussion is closed. You can start a new discussion or contact Articulate Support.