Engage Interaction Not Showing All Steps

May 14, 2014


I have a question regarding Engage '13. I inserted an Engage interaction (steps) to show a 13-step process into a Presenter course.

When I publish the course, only 4-steps are showing.

Does anyone know how to fix this issue?

Thanks! Marissa

3 Replies
Leslie McKerchie

Hi Marissa!

When creating, editing, and publishing Articulate Presenter '13 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.

Have you tried to import into a new presentation to see if you can replicate this behavior or is it only something that is happening in that project? 

Marissa Carterud

Thanks for the reply Leslie! Yes, I always work off my local (c drive and when the project is published/complete, I copy the files to a shared drive.

Unfortunately, my Studio suite of products isn't working at all now...I cannot pull quizmaker, engage, or any characters into any other project. I downloaded an update to the software today when I was prompted.

What can I do to solve this problem?

Thanks, Marissa