Engage Interaction-Post Its
Oct 24, 2013
By
Yasmin V
On the bulletin board with post-it notes, clicking the next button makes the dialog boxes to pop-up even after I clicked on every post-it. That is, after I clicked on each of the post-it notes and read the corresponding questions, I clicked next, and when I clicked next, the corresponding questions popped up a second time. This meant that I had to go through the pop-ups twice before I could get to the next slide.
Can you advise?
Thanks!
8 Replies
Hi Yasmin,
I assume that you have this set up within a Presenter course? I tried this myself, and when I clicked on the "Next" button it only showed me one post it note that I hadn't viewed, and then transitioned to the next slide. To prevent unusual behavior you'll want to ensure you're working with local project files, and that when you publish your project you test it within the intended environment. If your course continues to behaves oddly, are you able to conduct a repair of your Studio software?
Hi, Ashley,
Yes, I have set up this interaction in a Presenter course and am publishing with local project files. I also have the settings set so that the user can leave the interaction at any time. Even if I click through all the post-its and hit the forward button, it will still make me go through all of them again. I just downloaded the '13 version two days ago, so I shouldn't have to repair Studio software, should I?
Hi Yasmin,
It wouldn't hurt to conduct a repair, as something may have happened during the install that we're unaware of. If you'd like to share your Presenter files with us to test as well, we'd be happy to check on what's happening. Please package them according to the directions here.
Hi,
I packaged the files as instructed and can't upload them here (see below). Is there an email address I can try sending them to instead? Thanks in advance.
Hi Yasmin,
Yes, please submit your files by visiting: http://www.articulate.com/support/contact/submit.php and our Support team will be able to look into them. If you let me know the case number I'll follow along as well.
Hi,
I've submitted the files through the Support team. Here is the information:
Case Number: 00364659
Reference ID: ref:_00D30Txo._50040VK5bd:ref
Thanks, again!
Thanks Yasmin and I'll follow along in your case.
Hi Yasmin,
I see that Gren replied to your case and shared the following:
In Presenter '13, each step in an Engage interaction is considered as a slide, and so the Next (and Previous) button moves between the steps as well.
You can change the order of the steps, so the last step is the 'Rights' step. This way, after users have viewed this 'Rights' step, clicking the Next button would move to the next slide.
If you'd like to change the default behavior when navigating Engage interactions in Presenter '13, you can file this as a feature request. To ensure that your suggestion is appropriately routed to our product development team for review, please submit your feature request here:
http://www.articulate.com/support/contact/submit.php?form=feature
This discussion is closed. You can start a new discussion or contact Articulate Support.