Engage Interactions not saving

Sep 10, 2012


I am having an issue with my Engage interactions not saving the most recent version.  The interaction screenshot/placeholder will show in my powerpoint presentation (powerpoint 2003) with the most recent version but when I open it using the "Edit in Engage" an older (and sometimes blank) interaction appears.  I have had to recreate so many interactions because they are not saving. This also happens with my quizes in quizmaker. I am a fairly new user so this could be user error.

Please help.

Thank you

1 Reply
Adrian Dean

Hi Kjersti,

Welcome to Heroes. I think it may have to do with the fact that the existing one isn't being replaced. You may have to remove the old interaction before inserting the new one. Let me know if this works. If not, if you wouldn't mind submitting a support case, making sure to include all the files we will need, we'll be glad to take a look.

Always Happy to Help,


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