Error Generating Output
Sep 06, 2011
I was just recently upgraded to Windows7 32-bit with Office 2007 32-bit, and now am having an issue publishing Engage interactions.
The program opens correctly, and I can create any of the interactions in the edit window.
When I go to Preview or Publish, I am shown an error window stating "Error Generating Output" with no other information, and can go no farther in the publishing process.
I downloaded and have re-installed the entire suite twice just to make sure it was all there.
I am using Engage V2.3.1103.112.
The error happens whether I am creating a new interaction round trip from PPT/Articulate or in standalone mode.
PPT/Articulate and Quizmaker function correctly with no issues, just Engage.
Anybody seen this issue before? I never have.
Thanks!
3 Replies
Hi Dwayne,
If the first font listed in your Fonts directory (C:\Windows\Fonts) contains an apostrophe ('), you may encounter the following error when attempting to preview or publish an Engage '09 interaction:
"Error generating content"
Please review the following article for more information:
http://www.articulate.com/support/engage09/kb/?p=573
Thanks Brian, it was driving me bonkers!.
Actually it was the second "10 lil' Ghosts". I thought I had that font earlier and Engage was working, but I could be wrong. Is this going to be fixed in the updated version, as this is the only program that seems to have this issue.
Hi Dwayne,
There's no guarantee that this will be fixed in a future release. I apologize for the inconvenience.
This discussion is closed. You can start a new discussion or contact Articulate Support.