FAQ

I have an Engage  FAQ slide with ten slides. Currently, the viewer cannot navigate away from the slide unless he/she goes over all questions.  How can I make it possible to navigate away from the slide without having to go over all questions? to make it a sort of reference FAQ page. In the Player Templates>Navigation the User Navigation is set to: Free-user can view slides in any order. please help.

Thanks,

Anton

78 Replies
Tony Lahoud

Hi again,

Is there a way to create a "bookmark" or "add to favorites" link as part of the body of my course (in Presenter)? I have created "email to a friend" and "email our organization" links, adding a "bookmark" link with same style icon will add another useful tool in the same "user tools" area and will make the area look really cool. thanks.

Anton

Christine Hendrickson

Hi Anton,

I know you can add a "Bookmark" tab (can be found under Player Templates > Layout > Toolbar Menu), but I'm not sure about making a button that would call the same function as the tab. 

In order to create something like this, I believe you'd have to work with coding. Even then, however, you may not be able to get this to work with all web browsers. 

For now, I'd suggest using the default Bookmark tab. While it may not match your course design entirely, it will be more likely to work with a wider range of browsers and you won't have to find someone to code this type of feature for you.

I hope this helps

Christine

Tony Lahoud

Thanks, Christine. I workd with some coding before, until I find out how to do it I'll probably use Presenter's Bookmark tab.

If I do not have Storyline installed, can I downlaod the Storyline images for use in Presenter? Also, is there an "images library" available to use for Articulate?

Thanks.  

Christine Hendrickson

Hi Anton,

What type of images, exactly? Are you referring to the animated characters, illustrated characters, design backgrounds or..?

Storyline:

Storyline natively supports characters.

Articulate Studio '13:

Articulate Studio '13 will natively support characters.

Articulate Studio '09:

You can use characters in Articulate Studio '09 content, but it's not a native experience. To do so:

  1. First, insert the character—with the expression and pose that you want to use—into a slide in Storyline.
  2. Right-click the character, and select Save as Picture.
  3. Then import the saved picture into Presenter '09, Quizmaker '09, or Engage '09.
Tony Lahoud

Thanks, Christine:

I mean any kind of characters. I've been creating characters and saving them as jpgs and pngs. while it is fun to do so, the process is time consuming. I was wondering how to load the Storyline library of characters (illustrated and animated) to use in Presenters 09'. If it is not possible to download the Storyline library of characters, where can I find such library?

thanks for all your valuable help.

Anton   

Christine Hendrickson

Good morning Anton!

I'm afraid that's not possible, currently. However, you will have access to the characters in Studio '13 (as mentioned above). 

In the meantime, you'll need to use the method you're currently using for the characters. Hopefully it won't be too long before you have the option to use them in your Studio projects without the additional steps :) I don't know about you, but I'm very excited about this and many other features coming along with '13! :D

I hope you have a great day, Anton!

Christine

Tony Lahoud

Hi Christine,

With your help I'm becoming proficient with Articulate and that is great! Thank you so much, and I Look forward to Studio '13. 

Yesterday I worked on finishing a quiz that I’ve been working on. I added the last questions and I saved each question right after adding it. After adding the questions, I clicked on the Save and Return to Presenter button and it would not click. It would show that the button is being clicked, but Quizmaker would not save and close as it usually does. I tried to use the save icon (located on top left side of Quizmaker), and it worked. Or at least that’s what I thought, because after I reopened the quiz I noticed that all the work I've done was not there. None of the questions I added was there.   

Is there a way to retrieve those questions?

Christine Hendrickson

Hi Anton,

Hmm, that sounds strange. If you were saving the quizzes each time, it should be saved in the .QUIZ file. When you're viewing the quiz and the questions are missing, are you viewing it from Presenter? 

It sounds like the quiz that was inserted into Presenter didn't update, but maybe the original .QUIZ file did. Any chance you chose "Save As" by accident? I would try checking your save directory and see if there were any recently modified/saved files. Hopefully you'll be able to find the one that's been updated and contains those questions. 

I'm also concerned that the "Save and Return" button isn't working for you. When you went to modify the quiz, did you do so from the slide within Presenter?

Thanks Anton!

Christine

Tony Lahoud

Hi Christine,

I was viewing it from Presenter, tried to view it from Quizmaker.

I don’t think I used the "Save as" by accident, because it would have prompted me to select directory and enter a name.

I modified the Quiz from the slide in Presenter. Is it preferrabl to modify quizes using Quizmaker?  

Thanks. I thought that something would usually lead to this in Quizmaker or Presenter which I am trying to avoid in the future.

Christine Hendrickson

Hi Anton,

That's right, it would prompt you. Didn't think that was the case, but I just wanted to try and narrow it down a little :)

I always recommend modifying the quiz from within the Presenter slide for the quiz. However, if something happens with the Presenter file, there's a possibility it wouldn't update properly, so it can be helpful to test the quiz in Quizmaker alone. 

Also, it sounds like something that may happen if you're working with files stored externally. All the project files are on your local hard drive, correct?

Thanks!

Christine

Tony Lahoud

Hi Christine,

Thanks again for all your help.

Thought that you'd like to know that the issue has been resolved. For some reason, after installing an update to Articulate (IE 10 support)  the security software installed on my system was preventing Quizmaker from functioning properly. That's all.

Have a great weekend.

Anton

Christine Hendrickson

Hi Anton,

That depends, did you send them the published output? Sounds like that may be the case. If so, no, they won't be able to view it - and if they do find a way to open it, they may not be able to view it properly

If you're wanting to share the presentation with someone via email, you may want to share a Presenter Package with them, instead. That package will include a PowerPoint file. However, they will need at least Presenter to view the Articulate content correctly. If they don't have access to it already, they can download the free trial for our Studio products, if they'd like. 

I hope this helps :) Have a great day, Anton!

Christine

Tony Lahoud

Thak you for your prompt reply. As always, your answers help a lot!

Another question; if I email you my work, would you be able to give me a feedback and tell me what you think of the design, navigation, layout, animation, text and so on? what are the cons and the pros? on hat level would you place my work (entry, intermediate, or advanced)? As you know, I am quite new to Articulate and you are the only person I know who is proficient in it. I'll understand if the answer is no.

Thanks again for your helpful answers,

Anton

Christine Hendrickson

Hi there Anton!

You're very welcome :) Always happy to help, if I can!

You're always welcome to share your work with me. If you'd like to, you can send me a private message here on the forums and link to your projects. While I'm not able to promise I can "rate" your work, I'd be happy to give you some feedback. 

Also, just wanted to mention that we have some extremely talented community members here. If you're ever looking for some feedback, you may want to post your courses over in the Building Better Courses section of the forums. I see some pretty interactive posts over there on feedback and our community is always happy to help :)

I hope you have a wonderful day!

Christine