Attached is the screenshot of unwanted tabs that show up across every engage interaction. They don't show up in the slides on the left, however this is what it looks like when I preview it. Help!
Angie has forwarded me your email and asked that I upload the zip file package that is having the issue. I have successfully created the articulate package, but can't seem to get the file to upload. It is 46765 KB. Any suggestions?
8 Replies
Hi Angie!
I'd like to take a look at your file.
Would you be able to package your course and send it to us to have a look at?
Hi Leslie,
I can package it, however it tells me it's too large to send via e-mail as an attachment. Any ideas on how else I can get it to you?
Angie
You are unable to load it in the support case? How big is your file?
Angie has forwarded me your email and asked that I upload the zip file package that is having the issue. I have successfully created the articulate package, but can't seem to get the file to upload. It is 46765 KB. Any suggestions?
Hi Leslie,
Do we have any idea yet as to why we can upload the file? suggestions?
Hi Angie!
I apologize, I must've missed this response.
I opened a support case (00393663) on your behalf and e-mailed you the link to directly upload your file to the support case.
Great. I had Lori upload and send to your link. Hopefully we can figure it out. Thank you!
Sounds great Angie! Thanks for the update.
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