Image quality not sharp in Engage

Aug 21, 2014

Greetings all,

When I use an image in the labelled diagram, the font is blurry. I use the same diagram elsewhere in the regular presentation and it's fine. Is there a setting I need to change so that it's sharper? The only time it blurs is when it's in Engage.

Thanks,

JB

2 Replies
Janet Bernhards

Leslie,

Thanks so much for this reference. I was, in fact, looking in the wrong place for the settings.

That said, I had published to CD using a web quality option. Interestingly, once I changed to CD quality, there was a slight difference, but not what I expected. The web quality version was darker and more legible. The blur was about the same.

I have come to the conclusion that the problem is with the capture itself and the screen size. I have to look into that more. I'm capturing a system screen that is web-based. My original capture was done at 90% of the regular browser size, so I could get everything in. I did one at 100%--it just baaaaaarrrely fit--and I could see a change already. I may have to find someone that has a larger screen or some other resolution (I don't know what I'm talking about) to see if we can capture a larger size. That is, I believe the issue is that when the capture is pulled into Engage, Engage makes it slightly larger than the image can 'tolerate' and that causes the blur. I need it to be as large as possible, otherwise I can't place the labels properly.

Just that 10% made a noticeable difference. I think I'm on the right track. I just need to find someone who can confirm that, and figure out what level of browser zoom I need/can use without also distorting the layout of the screen, or see if I need to use a different computer for those particular captures.

Regards,

Janet B.

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