Image Zoom - Audio not working on Into

Aug 08, 2018

Hi There, 

I have created an Image Zoom Interaction on Engage 360, however the audio I have added to the Intro does not seem to play. It does however play if I go to the next step, and come back to previous or if I replay the intro step. 

Please advise 

4 Replies
Alyssa Gomez

Hello Tilottama and Kendra,

Thanks for bringing this to our attention! I tested adding audio to the Introduction of an Image Zoom interaction in Engage 360, and I also could not hear the audio when I previewed the file. 

Kendra--are you also using an Image Zoom interaction, or a different interaction type?

I'm going to share this with my team so we can begin looking at next steps. As soon as I know more, I'll pass the information on to you!

This discussion is closed. You can start a new discussion or contact Articulate Support.