I have tried doing this with the Import > Engage option. Interaction is imported successfully and previews with the message "Engage interaction is unavailable during preview". When I publish the Storyline file I get the attached error message.
I have encountered another error in a different Storyline package where Firefox is not displaying Results from the results slide. It works if I use Internet Explorer but not Firefox. This has been tested on SCORM cloud. Has anyone else encountered problems with Firefox lately. I have the latest updated for Firefox installed.
Firefox is a supported browser for HTML5, as detailed here within Storyline 360's system requirements. The Engage interactions should also work normally within Storyline 360 as noted here. I haven't run into any recent issues with HTML5 first output, but if you've got a link to the published output I'm happy to give it a try and I'd also be curious to see the .story file as well.
Thanks for sharing that here, Kay! For others who may encounter this issue:
The new set up within Articulate 360 allows you to choose exactly how you want to publish for Flash, HTML, or both. It's an easy selection from within the publishing window.
You'll also notice that you can determine which is the default as well:
HTML5/Flash: This publishes your course as HTML5 first with Flash fallback. Learners will see HTML5 output if they’re using a supported HTML5 browser. If not, they’ll see Flash output.
Flash/HTML5: This publishes your course as Flash first with HTML5 fallback. Learners will see Flash output if they’re using a Flash-enabled browser. If not, they’ll see HTML5 output.
If I publish as HTML5/Flash and then just preview it from publishing, the slides say browser not supported - this is in Firefox. If I change to Flash/HTML5 and then publish, in preview it works fine. Attached are a couple of slides I have been playing with. When I upload to Articulate Review both versions play perfectly. Its just strange that I cant preview the output with the Flash/HTML5 option.
Thanks for sending over a sample file. I published it to Web with HTML5/Flash and to Flash/HTML5 and tested both in Firefox. Here's a quick video of what I saw in my testing (video created with Peek and uploaded to Articulate Review). Is this different from what you're seeing?
Hi, Can anyone please point me to the steps to include/merge/insert...my created engage 360 and quizmaker 360 files into my storyline 360 project? Can i import the en and qm files unpublished into the sl project, edit them while imported if necessary, and complete one overall publish for the entire project/package within storyline 360?
You do not need to publish the Engage and Quizmaker files before importing them into Storyline. And if you need to make edits to those files before you publish the entire Storyline 360 project, you can do that too! Here's how:
Engage:To edit an Engage interaction in Storyline, select its placeholder, then use the Options tab on the ribbon to adjust any of the following properties.
Quizmaker: After importing a quiz into Storyline, you can edit questions like any other slide. You can also use the Form View and Slide View buttons in the Question panel on the right side of the screen to toggle between both editing workspaces.
I have a customized story size in my sl360 project, so I used the same size setting in the en and qm files, but noticed when i published the sl file with my first en file imported, the size is smaller. The engage output sits centered in the sl slide with white space on either side, rather than filling the screen. Why? How can i fix this?
Hmm, that shouldn't be happening if your Story Size and Interaction Size are the same. Are you working from your local hard drive? Working from a network drive or zip drive can cause issues with your file, so you'll want to first ensure you're working locally.
Also, you may want to try re-importing the Engage interaction into a new Storyline file--does the same thing happen there?
Hello Terri - Perhaps you are replying via e-mail as the images did not make it through to the forum. Be sure to click 'View' vs 'Reply' and you can even edit your previous response to add them in :)
21 Replies
try opening it with firefox your "browser does not support it"
Hi Adam
that was using Firefox as the browser.
I have encountered another error in a different Storyline package where Firefox is not displaying Results from the results slide. It works if I use Internet Explorer but not Firefox. This has been tested on SCORM cloud. Has anyone else encountered problems with Firefox lately. I have the latest updated for Firefox installed.
An update - have just solved my problem.
By default Storyline was publishing as HTML5/Flash. Changed this to Flash/HTML5 and it works fine. Wonder if others are being caught out by this?
Hi Kay,
Firefox is a supported browser for HTML5, as detailed here within Storyline 360's system requirements. The Engage interactions should also work normally within Storyline 360 as noted here. I haven't run into any recent issues with HTML5 first output, but if you've got a link to the published output I'm happy to give it a try and I'd also be curious to see the .story file as well.
Thanks for sharing that here, Kay! For others who may encounter this issue:
The new set up within Articulate 360 allows you to choose exactly how you want to publish for Flash, HTML, or both. It's an easy selection from within the publishing window.
You'll also notice that you can determine which is the default as well:
Hi Ashley
If I publish as HTML5/Flash and then just preview it from publishing, the slides say browser not supported - this is in Firefox. If I change to Flash/HTML5 and then publish, in preview it works fine. Attached are a couple of slides I have been playing with. When I upload to Articulate Review both versions play perfectly. Its just strange that I cant preview the output with the Flash/HTML5 option.
Hi Kay,
Thanks for sending over a sample file. I published it to Web with HTML5/Flash and to Flash/HTML5 and tested both in Firefox. Here's a quick video of what I saw in my testing (video created with Peek and uploaded to Articulate Review). Is this different from what you're seeing?
Hi, Can anyone please point me to the steps to include/merge/insert...my created engage 360 and quizmaker 360 files into my storyline 360 project? Can i import the en and qm files unpublished into the sl project, edit them while imported if necessary, and complete one overall publish for the entire project/package within storyline 360?
Ok, so just found the "import" drop-down in the slides ribbon - this is co cool...but about the other questions above please...lol
Hey Terri!
You got it--you can import Engage interactions and Quizmaker questions into Storyline 360 by clicking the Slides tab, then clicking Import.
You do not need to publish the Engage and Quizmaker files before importing them into Storyline. And if you need to make edits to those files before you publish the entire Storyline 360 project, you can do that too! Here's how:
Thanks Alyssa:o)
You're welcome, Terri!
I have a customized story size in my sl360 project, so I used the same size setting in the en and qm files, but noticed when i published the sl file with my first en file imported, the size is smaller. The engage output sits centered in the sl slide with white space on either side, rather than filling the screen. Why? How can i fix this?
Hmm, that shouldn't be happening if your Story Size and Interaction Size are the same. Are you working from your local hard drive? Working from a network drive or zip drive can cause issues with your file, so you'll want to first ensure you're working locally.
Also, you may want to try re-importing the Engage interaction into a new Storyline file--does the same thing happen there?
Thanks, Alyssa. Yes, I'm working from my local hard drive, on my local, out of network PC.
Good idea about re-importing in a new sl file. Will try it...
Sounds good, Terri. Keep me posted!
Tested and here's the outcome. Followed same steps as with my actual
file... confused about the discrepancy:-(
Here is the preview
[image: Inline image 1]
[image: Inline image 2]
This is published:
[image: Inline image 3]
[image: Inline image 4]
Hello Terri - Perhaps you are replying via e-mail as the images did not make it through to the forum. Be sure to click 'View' vs 'Reply' and you can even edit your previous response to add them in :)
That's exactly what I did, Leslie. Good catch and thanks for the direction!
Of course - I don't see your images though, not sure if it didn't work again or if you haven't made it back yet ;)
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