Problem: After first viewing in good order, when users click to review interactions a second time, multi-item interactions open to the very last item.
Scenario: I have two, sequential interactions, each with multiple items. One is a flash card interaction, and the second is a media tour. Both are set to advance with user interaction (no auto advance.) Both work fine in a user's first trip through. Upon review, though, both interactions display only the last item, whether flash card or image, and then play that item only.
All better now! It was a simple case of disallowing "Enable Resume". Oddly, that's been a standard setting on all my Engage interactions, but this is the first time it's been noticed in a review - I was obviously overlooking that simple setting. Miker Ang provided the solution.
3 Replies
Hi Wayne,
Will you please submit a support case to us so that we can take a closer look at the issue?
http://www.articulate.com/support/contact/method.php
Case #00208824 uploaded twice now.
All better now! It was a simple case of disallowing "Enable Resume". Oddly, that's been a standard setting on all my Engage interactions, but this is the first time it's been noticed in a review - I was obviously overlooking that simple setting. Miker Ang provided the solution.
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