Issue : Start tips are displayed even if it's deactivated

Nov 22, 2013

Hi !

I have an issue with start tips in my engage files : I have several engage files in my Presenter project, and for some of them, I have activeated the Start tips, and for others, I haven't activated it because I don't need it.

The problem is that when I publish my Presenter project, start tips are displayed on all my engage screens, even the ones who are supposed t be deactivated...

The result is that I have start tips saying "click next to continue" but no button to click (see picture below).

Does someone already have this issue ? Do you know how to fix it ?

Thanks and sorry for my bad english...

4 Replies
Nadège Pesse

Hi Ashley,

Thanks for answering.

I don't think I can send you a package because it's really big.

Some more information: the bug does not appear at once. I have to go through the course first, and probably the bug comes from the fact that some engage files have a tooltip, and some don't.

So when I begin the course with the ones that don't have a tooltip, it's ok.

But when I go through the one that have a tooltip, then the tooltip appears everywhere. It seems that the elearning keeps it in memory and shows it even where it's not needed.

And it really looks like a bug, because after that, the tooltip is blinking (it's a little bit stressful for the learner).

Many thanks for your help.

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