Lost Characters when embedding engage into engage
Sep 19, 2011
Hi,
I am having a problem when embedding an engage swf into another engage swf. The problem is that I am missing characters! If I publish the first engage swf it looks good, but if I embad that one into another engage swf I am missing characters! (Example: the original had "Chemical Pulp - Wood Free" after embedding it another engage swf in comes out "hemical Pulp - Wood ree"!!!
I have tried manually typing in the text, making a whole new Question ( I am emedding FAQs into a Tabs engage swf file) nothing seems to work. It's always the same characters in each file but yet other files work just fine???
Any ideas??? Thanks, Gus...
6 Replies
Hi Gus & welcome to Heroes,
Embedding Engage files into each other isn't supported by Articulate. However, if you can post a screenshot, I'll be happy to take & look and see what I can figure out.
Hi Brian,
Thanks for taking a look at this for me.
The first file #1 is a screen shot of the 'slide' if I just publish it by itself:
The second file #2 is the same slide after I have embedded the FAQ into a TAB:
I am embedding 7 FAQ files into the TAB file and most of them work just fine! Some of the other files exhibit the same type of failure!?
Thanks again, Gus...
Hi Gus,
Did you copy and paste the text from Word or another program into Engage? Sometimes, when you copy and paste text from one program or another, there will be additional information besides the raw text that is pasted. This can cause random issues to occur. Can you try manually typing the text into your interaction to see if that resolves the issue?
Hi Brian, Yes I have tried typing it in manually it still did the same thing. I usually use Acrobat to copy paste most text items as they are PDFs.
I went into the engage_contents folder, them data.xml file and the characters are there!!
I'm attaching a copy, here.
Thanks, Gus...
Hi Gus,
Unfortunately, embedding Engage interactions into each other is not supported by Articulate and will have mixed results. We'll just have to chalk this issue up to that.
Sorry that I couldn't figure it out for you.
Hi Brian,
I understand, Thanks for trying.
Gus...
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