I removed a user seat to reassign to another new user. Before I knew I was supposed to insert the user email address, I had clicked to remove the other user and they site inserted our ADMIN as a seat.
I cannot add the person I want to because it will not allow me to change the seat from the ADMIN. How can I correct this?
1 Reply
Hello IT Helpdesk Pierce Transit, and welcome to E-Learning Heroes. 😊
I was able to look at your subscription, and since this user is no longer in a seat and I can see a pending invite, I assume you're good to go.
Please let me know if you have any further questions.