Experienced PC user and Articulate customer. PC is up-to-date, clean, virus free and used for work on my private network.
Have been an Office 365 user for two seasons and Articulate user forever. Just two days ago PP started to act up. I have attached an Articulate Replay of the issue I cannot seem to resolve.
Two very specific error message upon PP startup.
I have done complete uninstalls of both PP and AP. Clean reboots and re-installed both a couple of times. Still I get these errors.
Driving me crazy because these products are needed every day I work. Any idea's or guidance would be truly appreciated.
Hi, Robert -- Thanks so much for reaching out here and so sorry for your difficulties! I was able to locate this information related to the "Error Found in Custom UI XML" message that you have received, so may I ask if you could please have a look to see if you find improvement?
2 Replies
Hi Robert!
Sorry to hear you are having difficulty.
I have seen this issue reported before and the solution shared in this thread assisted the user.
Hi, Robert -- Thanks so much for reaching out here and so sorry for your difficulties! I was able to locate this information related to the "Error Found in Custom UI XML" message that you have received, so may I ask if you could please have a look to see if you find improvement?
This discussion is closed. You can start a new discussion or contact Articulate Support.