Player button missing in Engage'09 Oct 14, 2013 By Varun Verma Hi folks Am new to Engage, so please with me if this might sound stupid or silly. I can't change the Browser Settings and Player Size in my Articulate Engage as it is missing as shown in the screenshot below: Does someone know what's missing or how do I change the Browser Settings and Player Size in Articulate Engage? Best
Ashley Terwilliger-Pollard Staff over 10 years ago10/14/13 at 11:14 am (UTC) Hi Varun and welcome to Heroes! Are you able to conduct a repair of your Studio 09 software? If it's still missing after repairing your Studio software, please connect with our Support team.
Varun Verma Author over 10 years ago10/15/13 at 12:03 am (UTC) Hi Ashley Thanks for the prompt response. I tried repairing and even reinstalling the software, but it wouldn't help. :( I'll contact the Support team as you suggested. Thanks again for your support. Best! Varun
Ashley Terwilliger-Pollard Staff over 10 years ago10/15/13 at 6:09 am (UTC) Thanks Varun, and if you'd like to let me know the case number when you submit I'll be happy to follow along too.
3 Replies
Hi Varun and welcome to Heroes!
Are you able to conduct a repair of your Studio 09 software? If it's still missing after repairing your Studio software, please connect with our Support team.
Hi Ashley
Thanks for the prompt response. I tried repairing and even reinstalling the software, but it wouldn't help. :(
I'll contact the Support team as you suggested.
Thanks again for your support.
Best!
Varun
Thanks Varun, and if you'd like to let me know the case number when you submit I'll be happy to follow along too.
This discussion is closed. You can start a new discussion or contact Articulate Support.