While clicking on tabs in correct order and when you reach at the last tab, content for the last tab is not shown and when revisiting on engage activity all the tab content is getting blank is there any solution to fix it?
I have a teammate where this exact same thing is happening in an Accordion interaction. It plays fine when you preview it, but when you view the published file, it skips the last step in the interaction. She tried adding a Summary, which works in that it plays the last step of the interaction, but then it just skips the Summary.
I've looked through the Engage player settings and the Presenter Slide settings and Presenter Player settings, and everything checks out fine. No restriction, uses the PREV/NEXT buttons to navigate the interaction, and interaction appears as single item in Menu.
Exactly I faced the same issue... Any how after updating the 360 patch this issue get resolved. I don't is that because of not taking 360 updates I am not sure...
6 Replies
Hi Vrunda,
Thanks for reaching out. Does this happen when you preview the interaction in Engage, or only after you have published the interaction?
If you have published it, where are you hosting the published output file?
I have a teammate where this exact same thing is happening in an Accordion interaction. It plays fine when you preview it, but when you view the published file, it skips the last step in the interaction. She tried adding a Summary, which works in that it plays the last step of the interaction, but then it just skips the Summary.
I've looked through the Engage player settings and the Presenter Slide settings and Presenter Player settings, and everything checks out fine. No restriction, uses the PREV/NEXT buttons to navigate the interaction, and interaction appears as single item in Menu.
Oh no, Stephanie!
Sorry to hear that you've run into a similar issue. It doesn't look like we've gotten a file from Vrunda yet, so I do not have an update to provide.
I'd be happy to take a look if you could share your Articulate Package.
If you cannot share it here in the forums, you are welcome to share it privately here.
Hi Alyssa,
I have published it and looking at locally at that time I found this error.
Any how after updating the 360 patch this issue get resolved.
Hi Stephanie,
Exactly I faced the same issue... Any how after updating the 360 patch this issue get resolved. I don't is that because of not taking 360 updates I am not sure...
Thanks for letting us know that updating Articulate 360 corrected your issue Vrunda :)
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