Storyline not recognizing Engage 09

Sep 22, 2017

Transferred Storyline and  Engage 09 to a new computer with same Windows 7 operating system.  Both products work separately.  Attempting to bring an Engage interaction into Storyline I receive an error message that "Engage is not Installed. To import an Engage interaction you must have installed on this system."  Articulate Support has been responsive but has not offered a solution of suggestion.  Deadline on a 18 month product development is soon.  Any advice greatly appreciated.

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