I created a tab interaction with no audio. It runs for 15 seconds before the Forward button becomes active on the player controls. Although there is a next slide button, this is still confusing some of the learners. Is there a way to reduce the elapsed time for the slide?
When you click on Interaction Properties in Engage & select the Playback tab, which Playback Mode are you using? Are you using Presentation? If so, can you try changing the option to 5 seconds to see if that resolves the issue?
If that doesn't resolve the issue, go into Presenter & click on Presentation Options. Then, select the publish tab. In the "Slides without audio or animation display for X seconds", change it to 5.
Please let me know if you continue to have issues.
I am having the same problem but with presenter. I have a slide with multiple animations which add up to 21 seconds, but the slide runs for 29 seconds. I have the "Advance Slide" option in PPT set to "On Mouse Click". Is there a way to reduce the time? I have the Presentation Options set to 0, but no change.
Thanks for your response. I'm using Interactive playback mode, and under Presentation Options I have slides without audio or animation displaying for 1 second. Any other ideas?
4 Replies
Hi Susan and welcome to Heroes,
When you click on Interaction Properties in Engage & select the Playback tab, which Playback Mode are you using? Are you using Presentation? If so, can you try changing the option to 5 seconds to see if that resolves the issue?
If that doesn't resolve the issue, go into Presenter & click on Presentation Options. Then, select the publish tab. In the "Slides without audio or animation display for X seconds", change it to 5.
Please let me know if you continue to have issues.
I am having the same problem but with presenter. I have a slide with multiple animations which add up to 21 seconds, but the slide runs for 29 seconds. I have the "Advance Slide" option in PPT set to "On Mouse Click". Is there a way to reduce the time? I have the Presentation Options set to 0, but no change.
Thanks,
Andy
Hi Brian,
Thanks for your response. I'm using Interactive playback mode, and under Presentation Options I have slides without audio or animation displaying for 1 second. Any other ideas?
Thanks,
Susan
Hi Andy & Susan,
Please submit a support case to us so that we can take a closer look at the issue:
http://www.articulate.com/support/contact/
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