Hi - Not sure if this is a presenter or engage question. I have created a few files in Engage and published them to Articulate. When I select the "edit in engage" button in presenter I get a message: "Unable to access interaction MissionStatement3.intr. Please locate the interaction". If I open Engage directly I can see the slide in the list of created interaction slides, but if I click on "edit interaction in articulate engage" I get the same access error message. Please help.
Kathleen I may be way off, but I think this happens if you move the presenter/powerpoint files to a different folder. Best practice is to have presenter and engage files in the same project folder. When is says locate them, are you able to browse and then find them? that should then link them back together.
Thank you. I double checked, but all of my presenter/powerpoint and engage files are all in the same folder, so I can't figure out why they aren't linking...
This has happened to me as well. And I did move my master ppt/articulate file. Will Presenter be able to locate my quizzes and Engage interacations if I move by master file back to its orginal spot?
Another question: when you edit a quiz in your master ppt file, I assume it's not saved in the master ppt file, but the edit is saved wherever you created the quizzmaker or engage file? Thanks, Daniel
For your first question: not necessarily. It would depend on the location of the .QUIZ and .INTR files. You definitely want them located on your local drive rather than a network drive. And your second question: correct. The edits are made in the source .QUIZ and .INTR files, not the PowerPoint file.
I'm having the same issues as well. My PPT and QUIZ are in the same folders. But when I moved those folders from one directory to another, all of a sudden, the links were broken. Since it is so slow to open up the quizzes one by one (just the loading time alone), we are looking at about a day's work to relink all these, Is there a shortcut?
Can you move the files back to their original locations/folders? If you can, the links should work. If you can't, you most likely have to re-link them. That's what I had to do, unfortunately.
I didn't develop the courses, my employee did. But I am running Quality Assurance on them. This is going to mean a significant loss in my time (I'm a senior director, so that means $$ to the company), if I am going to have to relink all the quizzes from all the learning modules that our designers do when I want to QA check them. This is definitely a major bug in the system.
Not to mention, that I need to send these back to them after for packaging, and then they are to be stored on the server. This is not sustainable. Hopefully an Articulate Staff Member will tell me how to avoid this.
FYI, I submitted a ticket. There is no way the solution is to relink all the files when you move a FOLDER containing the PPT and QUIZ files to another folder in my computer. That goes against all logic.
I think this guide is a perfect fit for your scenario, Kristina. The bottom line is that you want to be using our Send to Articulate Presenter Package feature to exchange your content across the corporate network, as opposed to simply moving folders from one location to another.
Having said this, it's also super-important to know that if you Package, Unpackage, and Re-Package your content over-and-over again without making any changes to the quizzes or interactions (or at least opening & closing them from within PowerPoint), the .quiz and/or .intr files could get left behind. Here is an article that outlines why this happens and how to avoid it.
Please let us know if you need anything else. Thanks!
Thank you. I'll look into this with my team today. What is unfortunate is that due to time constraints, I already did so many edits in the PPT file which now all have to be re-linked to quizzes. But this will be useful for future projects.
If I many make a suggestion, perhaps there's a way to put this in the forefront somehow? It seems our team of developers were not the only ones that totally missed this.
Thanks for the suggestion, Kristina. I would agree that this is one of the most important things that our Studio clients need to know!
I just spoke with our Community Team, and David has already drafted a Blog Post titled "Top 10 Things to Know When Moving from PowerPoint to Presenter," which will make an appearance on our Word of Mouth Blog some time in November. The post will include this specific topic.
13 Replies
Kathleen I may be way off, but I think this happens if you move the presenter/powerpoint files to a different folder. Best practice is to have presenter and engage files in the same project folder. When is says locate them, are you able to browse and then find them? that should then link them back together.
Hi Blair,
Thank you. I double checked, but all of my presenter/powerpoint and engage files are all in the same folder, so I can't figure out why they aren't linking...
Kathleen
Hi Kathleen,
Please feel free to submit this case to our support team. They'll be happy to work with you to find a solution. Thanks!
Hi, Peter:
This has happened to me as well. And I did move my master ppt/articulate file. Will Presenter be able to locate my quizzes and Engage interacations if I move by master file back to its orginal spot?
Another question: when you edit a quiz in your master ppt file, I assume it's not saved in the master ppt file, but the edit is saved wherever you created the quizzmaker or engage file? Thanks, Daniel
Hi Daniel!
For your first question: not necessarily. It would depend on the location of the .QUIZ and .INTR files. You definitely want them located on your local drive rather than a network drive. And your second question: correct. The edits are made in the source .QUIZ and .INTR files, not the PowerPoint file.
I'm having the same issues as well. My PPT and QUIZ are in the same folders. But when I moved those folders from one directory to another, all of a sudden, the links were broken. Since it is so slow to open up the quizzes one by one (just the loading time alone), we are looking at about a day's work to relink all these, Is there a shortcut?
Kristina:
Can you move the files back to their original locations/folders? If you can, the links should work. If you can't, you most likely have to re-link them. That's what I had to do, unfortunately.
Daniel, I could but then I couldn't do my job.
I didn't develop the courses, my employee did. But I am running Quality Assurance on them. This is going to mean a significant loss in my time (I'm a senior director, so that means $$ to the company), if I am going to have to relink all the quizzes from all the learning modules that our designers do when I want to QA check them. This is definitely a major bug in the system.
Not to mention, that I need to send these back to them after for packaging, and then they are to be stored on the server. This is not sustainable. Hopefully an Articulate Staff Member will tell me how to avoid this.
FYI, I submitted a ticket. There is no way the solution is to relink all the files when you move a FOLDER containing the PPT and QUIZ files to another folder in my computer. That goes against all logic.
Hey, guys--awesome discussion happening here!
I think this guide is a perfect fit for your scenario, Kristina. The bottom line is that you want to be using our Send to Articulate Presenter Package feature to exchange your content across the corporate network, as opposed to simply moving folders from one location to another.
Having said this, it's also super-important to know that if you Package, Unpackage, and Re-Package your content over-and-over again without making any changes to the quizzes or interactions (or at least opening & closing them from within PowerPoint), the .quiz and/or .intr files could get left behind. Here is an article that outlines why this happens and how to avoid it.
Please let us know if you need anything else. Thanks!
Thank you. I'll look into this with my team today. What is unfortunate is that due to time constraints, I already did so many edits in the PPT file which now all have to be re-linked to quizzes. But this will be useful for future projects.
If I many make a suggestion, perhaps there's a way to put this in the forefront somehow? It seems our team of developers were not the only ones that totally missed this.
Thanks for the suggestion, Kristina. I would agree that this is one of the most important things that our Studio clients need to know!
I just spoke with our Community Team, and David has already drafted a Blog Post titled "Top 10 Things to Know When Moving from PowerPoint to Presenter," which will make an appearance on our Word of Mouth Blog some time in November. The post will include this specific topic.
Please subscribe and keep your eyes peeled!
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