Why does the Engage interaction volume play lower than the slide volumes? It is so time consuming to go back in and try to increase interaction audio -- not be able to listen until we publish.
If you have inserted an Engage interaction into Presenter and find that the volume is lower in your Engage interactions compared with the rest of your presentation, please follow the steps below to see if they resolve your issue.
1) Go to Articulate -> Library and Options -> Other -> General and uncheck "Optimize audio volume."
2) Click OK.
3) Navigate to each slide that contains an Interaction in PowerPoint and click Edit in Engage.
4) When the interaction opens in Engage click Save and Return to Presenter.
5) After updating your options and interactions save and republish your presentation.
2 Replies
Hi Ruth,
If you have inserted an Engage interaction into Presenter and find that the volume is lower in your Engage interactions compared with the rest of your presentation, please follow the steps below to see if they resolve your issue.
1) Go to Articulate -> Library and Options -> Other -> General and uncheck "Optimize audio volume."
2) Click OK.
3) Navigate to each slide that contains an Interaction in PowerPoint and click Edit in Engage.
4) When the interaction opens in Engage click Save and Return to Presenter.
5) After updating your options and interactions save and republish your presentation.
Thank you,
we will give this a try.
This discussion is closed. You can start a new discussion or contact Articulate Support.