Accessing Articulate Online


What is the exact process for logging into Articulate Online?

I have been trialling Articulate Online and everytime I go to login it states the password is wrong and I therefore request a new one. The next day I login and the new password is wrong, get new password etc.

On the login page '' it says 'Enter Email Address' and 'Enter password'.

Am I maybe on the wrong page?

Any tips would be useful



1 Reply
Katie (Gokhshteyn) Riggio

Greetings, Glen!

Sorry you're stuck in this loop. I'd love to help you investigate!

When you sign up for a free trial of Articulate Online, a prompt to choose your account name and URL (e.g., should appear:


To access your Articulate Online account: Simply go to your unique account URL ending in, and then sign in with your email and password. 

If you're not sure of the URL you selected during registration, our Support team can help look it up for you. Feel free to start a private conversation with them here!

Bonus tip: You can change your Articulate Online account URL at any time. Here's how!