Articulate Online duration reporting with course complete trigger
We're having an issue with our courses that track on a Course Complete trigger displaying all user duration as 00:00 in Activity reports on Articulate Online.
From the help documents:
In Articulate Online reports, Duration describes how long a learner interacted with the content. Duration is based on the tracking option you selected when you published the course.
· If you're tracking by the number of slides viewed, the duration is calculated by adding the time learners spent on each slide.
· If you're tracking by an embedded quiz, the duration reflects how long learners spent on the quiz. Non-quiz slides are not included in the duration.
What if Course Complete trigger is set as tracking option? It would be nice if they project displaying duration in a similar manner to those tracked by slides viewed.