Bulk update of users in Articulate Online

Hi guys,

I would like the ability to do a new bulk upload to articulate online, to remove users from certain groups and add them to others.

i.e. User 1 currently in Group 1, needs to move to Group 2 and Group 3, and be removed from Group 1.

I would also like to bulk delete users on a regular basis, i.e. using a list of people who have left my organisation.

Can someone help me on these?

Thanks in advance


4 Replies
Christine Hendrickson

Welcome to E-Learning Heroes, Gordon!

Articulate Online does not support a bulk delete feature for user accounts. However, you may be able to use the following web app to accomplish this purpose:

Video Tutorial

Web App

Please note that this method only works for Articulate Online accounts that have the API enabled, and this method is not officially supported by Articulate.

For importing, you may want to take a look at this knowledge base article
Christine Hendrickson

Good morning Gordon,

In the video, itself, Dave shows the URL for his bulk delete system. He'll also show you what information you'll need to use to log in and where to find it. I just checked the link above and it seems to be working for me. Are you not seeing the same thing, or were you not able to watch the video?

You can do a bulk import using the method I mentioned above, but bulk removal is not available as a default feature, you'd have to use Dave's method. What I would do is use his method to remove your users, then use the bulk import to add them to the groups. 

Hope you have a great day!